King Super Buffet - Pensacola

Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 3 Service: 5 Atmosphere: 3

Service: Dine in Meal type: Other Food: 1 Service: 1 Atmosphere: 1

Good food clean affordable Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Awesome food!!! Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

When you have an off day, and your food is cold and nasty, and a customer complains you should apologize, and hope the customer decides to give you another chance in the future, not ban them from the restaurant. This is shameful of this owner and just bad business practice all the way around. I have been a loyal customer of this establishment for over 15 years and in the past few years the quality has gone way down hill. Last time I was there the food was cold hard and basically inedible. We complained to the owner after getting our first plate of food and not eating but one bite of each item on plate. He responded by saying to leave. I decided to give them one last chance today and upon entering this establishment he promptly kicked us out the moment we walked through the door. This place is a disaster with the new owner. Used to be good so have tried to give it many second chances, however with an owner like that I don’t see this establishment staying in business much longer. They have pepper steak that uses way too much baking soda and tastes like soap they have pepper chicken that no longer uses good sauces such as oyster and tastes only of dried out chicken and margarine. They no longer have dumplings of any kind. The shrimp are mealy and gross half the time. And food is consistently left on the buffet for way too long and dries out and gets cold. Not to mention the fact this restaurant has had many health code violations including live bugs in artificial crab meat, slime mold in ice maker, rodents in kitchen, roaches in kitchen and in food. Improper food storage and unsanitary conditions, hand wash sinks in kitchen used as storage. The list goes on and on. I have personally gotten sick from eating here on occasion. You try to help out a struggling owner by bringing some of these issues to his attention and he refuses to believe it’s his own doing and acts as if your trying to take advantage of him. Shameful shameful way of conducting business. So you decide but between the bad food, unsanitary conditions that have caused this place to be shut down in the past, and the horrible business practices of this terrible owner, I would strongly advise avoiding this establishment at all costs.