Burgerfi - Peachtree Corners

Was really craving for some seasoned fries and went to this place and ordered Cajun seasoned fries with chili sauce and a coffee custard shake. The fries weren't crispy at all even after a second order and the custard shake was not made with the options I specified. This is my first time at this place, so i will give a pass but i don't think the employees know what they are doing.

Computer was not working so hard to place order online inside store to pay with credit card but then they didn't call out to let me know order was ready so I had to go ask and find that it was sitting there. Understaffed so sole front worker was not keeping up well enough. One of the burgers was not what I ordered plain cheeseburger instead of the bacon deluxe, and they were in such disarray that I wasn't about to go back in and wait a while to correct it.

Burger was cool. Nothing special but it was good.. Could use some sweet potato fries.. Establishment at this location is extremely clean.. Cool decor.... Nothing to just run to heaven above. Good customer service... I think the burger could be bigger but still good.

Mass confusion by staff. Menu system is ridiculous. I ordered a special burger and they left off all the ingredients. No recourse, what a total disaster. Really?

We came here on a weekend for a late lunch. Easy to find and lots of parking. Easy to order via kiosk and not a long wait for our order. I got the BurgerFi Cheeseburger and hubby got the Ultimate Bacon Cheeseburger, both “as is” and really good. We shared the Cry Fry, also good but prefer my onion rings to be thin. The minimal interaction we had with service was good as well.