Chick-fil-a - Pasadena

I had a little mix-up with my order, but when I called, they answered quickly. I spoke with the sweetest manager named Noelia, who listened to my concerns and ensured that my order was correct this time. The entire evening team was really friendly as well. Thank you for being so kind and for fixing my order! Food: 5/5

After spending over $1000 at this particular Chick-fil-A over the past year, I was disappointed that they wouldn't fulfill my order. I placed a breakfast order online, but they refused to complete it just 5 minutes after 10:30 a.m. It's frustrating because I had hoped to continue visiting this location, especially since it's so convenient for me. This experience has left me quite disappointed. To make matters worse, I had been without power for the last 12 hours and hadn't gotten any sleep. After waiting in line, I wasn't offered any alternatives other than canceling my order.

**Kid-friendliness:** The play area is somewhat soundproof, making it a great environment for children. **Parking:** There's plenty of parking available, although most customers tend to use the drive-thru. **Wheelchair accessibility:** The restaurant is easily accessible for those in wheelchairs.

I get a salad at least once a week and today I ordered Cobb salad with 2 extra dried bellPepper packets and a ranch. What do I get 1 bell pepper packet and 3 ranch. Really who eats 3 ranch with a salad. Love ya but pay a little more attention what you all enter or give out.

I don’t remember the lady’s name, but a few months back I went in to have breakfast before my Obgyn’s appointment down the street and I was sitting down eating and she asked me about my pregnancy and told me she had a pregnant sister and she brought me a cookie I was due that week. I never left a review until now. I thought that was very sweet and kind of her and I wish I remembered her name but I have no clue. The cookie was very delicious by the way!