Menchie's Frozen Yogurt Parkville

All the tables were in disarray, so we asked him if we could sit down. He agreed, telling us to take a seat. However, around 7:40 PM, he returned to inform us that they were closing. We reminded him that the posted closing time was 8:00 PM, but he insisted that they had already closed and that we needed to leave as he was about to turn off the lights. I've never felt so unwelcome in a business before. It seems like they employ young workers who are uninterested in providing service and prefer to close early. I certainly won't be returning; it was a disappointing experience all around.

I don't usually leave reviews, but I wanted to share my thoughts about this place. I assume the older gentleman is the owner, as other customers mentioned, and it seems like he's just standing around while the staff is incredibly busy. On a positive note, the atmosphere is nice, and the other employees are very friendly and hardworking – I'm impressed with how they manage to keep all those containers filled! As for the frozen yogurt, it's just average. Also, it would be great if they could reduce plastic use to help protect the turtles.

Many choices for froyo. A crazy crowd of toppings. Staff let me also try a taste I warns surely about although they do not offer samples due to COVID

If I could give this place zero stars, I would. I asked the girl for hot fudge since it was out, and she told me she would fill it, but that I had to clean the container first. Meanwhile, she just kept chatting with her coworker behind the counter. When I came to pay, I mentioned that she shouldn't be too busy to refill the hot fudge. She gave me a threatening look, as if she was ready to confront me. As I was leaving, they both shouted "Have a nice day!" in a loud and aggressive manner. I retorted that I would fire them if I could. To my surprise, they responded, "Please, please fire us." These employees are truly detrimental to this business—get them out of your store!

PLEASE GIVE CUSTOMERS THE OPTION TO PUT A LID ON THEIR ICE CREAM BEFORE BEING WEIGHED!!! Here's what happens: You go in, you're required to sanitize hands wear gloves due to covid. Awesome! Then you get your toppings, which are now in little cups so people can't breath all over the toppings. Great! THEN YOU HAVE TO PLACE YOUR OPEN CONTAINER RIGHT IN FRONT OF THE SEATED CASHIER'S *UNMASKED FACED* WHILE THEY'RE TALKING AND LAUGHING AND COUGHING ALL OVER THE ICECREAM! I tried to grab a lid before placing my item on the scale, and the person gave me a dirty look and told me not to get one yet. I don't care if I have to pay the extra 25 cents, I don't want your employees breathing on my stuff, especially because they all pull their masks down!