Urban Edge - Paignton

Came down on a trip with my partner to meet their mum, we was instantly welcomed by a friendly young lad and a lady with long black hair (we forgot to get your names sorry!! , we found out the cafe was dog friendly too which was great. We tried out a few things on the menu and everything was great. We ended up coming back every day for the remaining 3 days we stayed. Thank you to your wonderful staff for such a lovely time and we will definitely be back when we return in May xxx

First of all I start with the positive. The food was lovely that was it. However if you have autism or anxiety don 't bother going in here. For me Iike going out to places and keep myself to myself. I will often wear my ear buds or headphones to shut myself off. Interacting with people can be difficult. Obviously I spoke to the lady on the counter who was nice to order food. That bit was fine. I then sat down to keep myself to myself. Fine brought the food put. That was fine. Like I said I then had my headphones on where I prefer not to be interrupted. That 's my way of blocking things out. I should be allowed to do that. Not I need to explain this but due to my situation I hate people approaching me when I have something like headphones on. It should a sign or signal to say I don 't want to talk at the moment. I hate being caught off guard. So one of the waitresses came over offered to take my plate. I said I 'm still using it. I thought I would be left alone after that. Shortly after the owner came over and asked the same question. I explained I don 't like to be interupted and I was trying to listen to my music. I just thought it would have been obvious I didn 't want to talk. I prefer not being bombarded after I have already paid. The owner then sacarcastcally apologied I 'm sorry about that love and said go somewhere else if you don 't like it which is highly unprofessional. Well he bumped into the wrong person. All I was doing is minding my own business. I have had a lot of things to process and prefer to be quiet at times. As for the owner you need to be educated on people with behaviour challenges. Every day its a challenge for someone like me. I then went up to the counter to explain that I 'm on the autism spectrum and that I wear headphones to block things out for then for the lady with glasses basically saying first of all its a cafe and a social thing so basically have to interact with people. I then reiterated that I don 't have to interact with people and I have my headphones on to basically keep myself to myself. The lady then had the cheeke to turn round and say I didn 't have proof like a landyard. Why should advertise who I am. You don 't ask that sort of question. Its not my fault people like them aren 't educated on hidden disorders. It doesn 't surprise me that there is not enough emphasis on this still but it makes me angry! I will not be coming back until it changes hands. Shocking service.

Welcoming with friendly staff I ordered a chicken pie and chips with a cold drink. Took a while to come so I was expecting freshly cooked. A pale pasty looking pie in a foil dish and nice looking chips. Both were luke warm. On opening the pie. 2 measly pieces of meat and quite a lot of something that looked like kidney. On being asked it turned out to be mushrooms which I certainly wouldn’t have chosen. The meat definitely wasn’t chicken either I scraped it to the side of my plate, ate the now cold chips and left. It had been recommended but I don’t think I shall return

A nice busy little cafe. But staff need lessons in volume control!! We couldn’t hear ourselves think let alone talk!! Very loud waitress!! Also if you don’t take cards under ten pounds then advertise properly not on a specials board hanging from the ceiling where nobody can see it.!!

I have spent the last 4 weeks in Paignton Devon and I came across this brilliant cafe in the centre of Paignton,serving great home cooked food,a wide selection of drinks and great cakes all at a good price. The staff are very friendly after taking to Becky she made me feel very welcome everytime I went in. The cafe is very clean,with easy chairs and coffee tables on one side and eating tables on the other side ,there is also tables and chairs outside,it also sells alcohol if you fancy a tipple. I tried to introduce the pay it on scheme I do hope it continues now I 'm back in Egypt. I will definitely be going back if I am in the area again. Keep up the good work.