フィードバック
フィードバックを提供するI am so disappointed with my experience here recently. During the pandemic in 2020 I came here for takeout, and while the wait for takeout was an hour, it was definitely worth it. The food itself is delicious! I recently returned for a sit down meal. We waited nearly two hours after ordering, and there were still people ahead of me that hadn 't gotten their order yet. I understand this is not fast food but I was embarrassed that I had recommended the restaurant to my date and we ended up leaving because the wait staff couldn 't even give us an estimate as to when our food might be ready, after nearly two hours of waiting. Unfortunately I can only recommend this restaurant if you enjoy wasting half a Saturday sitting on uncomfortable chairs in a place with minimal atmosphere, or if you have eaten immediately prior to arrival, because by the time your order finally gets to the table you will be hungry again. The staff were also completely aloof, unapologetic, and unhurried.
I never got my food. We sat there and waited for an hour and 40 minutes. At that point, I asked when we could expect our food to which the employee responded “I have no idea.” At that point I demanded a refund and left. We ordered chicken and waffles which shouldn’t have taken over 15 minutes to prepare, but it appears that they didn’t even start cooking anything until about 45 minutes after we had sat down. There were about 3 tables ahead of us and no one in the restaurant had food for at least an hour and fifteen minutes. Furthermore, they make you pay up front so there’s no incentive for them to provide good service. All signs indicated that they could care less about preparing our food with any sense of urgency. And again, we never received our food but the other patrons were served their food in styrofoam containers, which is less than presentable. Overall, we we were severely disappointed and won’t be going back. I suggest not wasting your time and money.P.S. The scene depicted is our food-less table. And the “strawberry ginger” smoothie was disgusting and impossible to consume.
If you are looking for great food, atmosphere, and fresh ingredients...this is the place to come. Next time you are in Orlando or live here, come over. This is not a fast food restaurant; however, it is worth the wait.
I ordered a chicken and waffle and prepaid plus tip at 11:00a. No one in the restaurant had food yet.145p still no food and the couple next to me asked for a refund. I see they left a bad review today too. I ask for my refund at 1:50p when see two people getting served who came an hour after me. The cook was super slow and offered no explanation. At 1:55p they say my order is ready and do I still want a refund. I politely said yes and had to wait on that. They food looked good but not worth the wait. Everyone in there seemed to have the same problem. I should have complained earlier like others. Terrible experience.
My go to place when I am eating out at work. Best burger in town. Great atmosphere and awesome people.