Orland Park Bakery

We chose Orland Park Bakery for our wedding cake and cupcakes, and it was an incredible experience. From the initial cake tasting to the final product, they truly helped us create our dream cake. Both the cake and the filling were absolutely delicious, and our guests couldn't stop raving about how wonderful the cakes and cupcakes were. We were so excited about our one-year anniversary cake that we decided to indulge early because it was just too good to wait! The customer service was excellent, and they are also LGBTQ-friendly, which we truly appreciated!

Was disappointed that the Bretzel bites I planned to bring to a party were already gone, but it is bc they are so a big tray for a gathering or for snacks to pick up at any time. You had the cinnamon sugar, I intend to try them sometime. You also have a hard to find cinnamon-back with chocolate as I love) from a bakery back home in NJ. Variety of everything is great I plan to try a sandwich really soon.

My experience at Orland Park Bakery has been incredibly frustrating. Every time I try to make a purchase, it feels overly complicated and stressful. While their baked goods are indeed delicious, I would much rather shop elsewhere, even if the options aren't as tasty, just to enjoy a more pleasant shopping experience!

Since I lived in the area, I've been here quite often. Although, a majority of the time, the line is chaotic and unorganized I never had a problem with customer service until the other day. After my order I went towards the cashier and approached the worker who was called Stacy as soon as she screamed next, next, next. I thought that was strange and unnecessary as there were only 5 customers in the store and it was 't as loud as normal, but I approached her to pay for my order, they packed. When I placed my order, I did not see the pretzels that they had behind the counter and said to Stacy I "I'm sorry that I can't see the pretzels I can add a cinnamon to my order they went to sigh in trouble and cried over the restaurant, for the packaging order 79 to add a pretzel. She made her back to the register and didn't say to herself as quiet as she thought I guess nobody sees anything today. I was completely withdrawn and said, apologize to her and she said she wouldn't talk to me. I came to the side after I paid and watched that I am rude with another customer who was just as withdrawn as I tried to pick up a cake and did not know that he should give the lady his name, taking orders. Without saying, if I ever go and I see that she works, I will go immediately and not waste my time, which is judged by a worker without reason. I would rather support another local bakery with friendly staff. It's a shame to have such a bad experience in a place I supported for a while.

Great donuts! Made an advanced order and when we went to pick it up they said it wasn't in stock. Don't bother getting a pie. It was dry and tasteless.