KFC - Okotoks

We ordered takeout from this restaurant and received excellent service. The food was hot and fresh. I don't understand why this location has a low rating.

This location has great service and the chicken is not as greasy as some KFC locations, seems like they change their fryer oil more often too.

Haven't had KFC for a long time but needed quick dinner tonight. In drive thru tried to order "Chicken Feast meal" which was to include sides, gravy etc...the server on drive thru had no idea what I was talking about even when I explained the order board to her. Did not get what I wanted opted for 12 pieces of chicken fries an a gravy. Fries were not good. By the time we got home they were tough and cold...Chicken was cooked well. Will be a long while before I drive thru for chicken again...

A little puzzled at the negative reviews. We have been to the KFC in Okotoks a few times now and every visit has been a positive one. The chicken, while somewhat greasy (we dab all fried chicken with serviettes), is always cooked perfectly, the fries are generous and done well and the coleslaw is good. The service is always friendly & efficient and they happily honor our special requests. In addition, we always find the restaurant to be clean. We will continue to give this restaurant our business.

I spent $27 here on a meal for my family and we came away with cold fries, bland gravy, cold soggy dry chicken and "coleslaw" that was the consistency of baby food. Even if you are craving KFC flavor, I recommend you wait until you can get to a different location. I will never give this KFC my business again.