Arby's - Ogden

They aren?t open in lobby at all sign is a lie! It?s funny how everywhere else lobby?s are open but you?ve got that one store that doesn?t food was cold because I had to sit in the drive through when order was already made and I can only imagine yourdrive through time if I was the boss I wouldn?t stand for that ???? just so you guys don?t have to clean a lobby wow

WORST EXPERIENCE EVER! I ordered a wagyu burger and it was awful. The burger was extremely thin and everything was thrown on the burger. We asked for bacon and it didn?t come with it. I also ordered a French dip and it was cold, the cheese wasn?t melted. Icalled to inform the staff of the issue and when I went in person to speak with the manager Noe he was incredibly rude. He wasvery arrogant and was refusing to give my any contact information for corporate. I brought the food back to him and wanted arefund and he would only do one item and not both. We love arbys but this customer service was just awful!

Sandwiches where well made and tasty, drink looked small instead of the large I ordered but thats okay

They followed my instructions and left out the ranch, but the fries were a bit stale.

The food was clearly old and stale. The bun was so hard that it made a distinct sound when I tapped it with my fingernail. We've dined at other locations multiple times and have never encountered a problem like this before.