Dunkin' - O'Fallon

Very rude and yelled at me when they messed up my order and had attitude with me for no reason. this was on Wednesday at 6:56 am NOT ACCEPTABLE!!!

Without a doubt the slowest drive thru coffee shop around. I’ve been in line for 30 minutes and write this review while in line. They are only taking one drive thru order at a time and then waiting about 5-8 minutes before taking another order. Absolutely ridiculous. I would give ZERO stars if I could. Don’t come here if you’re in a hurry. Headed to scooters now!

Not only did it take over 30 minutes for my pick up order, the shift manager was very disrespectful to all customers waiting and there was zero customer service from any of the other staff. The drive-through seemed to be working just fine however anyone that was inside to pick up things were treated very poorly. Unfortunately, by the time the order was ready, the items were lukewarm, and my sandwich did not even have all of the basic ingredients. Very disappointing.

Came in for my morning coffee.. the service was great, the coffee was hot, staff was very pleasant. Nice location.

This place has gotten better. I just don't want to be told how a drink should be made as opposed to how I order it to be made.. My money, my choice..correct?