Dunkin' - Oak Park

Talked to owner Max. He is #1. Since this was my first visit he bought my coffee when I said I would return!

Worst DD I’ve been too, the Spanish lady is so busy talking and making jokes everyone in the line including me got our orders wrong, as I’m thinking I’m early to get to work at 7:30am, I get there at 7am order 2 ice coffee 7:15 I get one and then she ask me what you’re waiting for, I was like for my other coffee but you’re too busy taking, I get out of the DD at 7:26, poor service, not excellent in customer service and no common sense.

This dunkin is not the same as before. The manager I think her name is Rosa is a very unprofessional. This woman is rude and has a dirty mouth she's always saying bad words in spanish. She lies to customer's I asked for almond milk which is a different charge she gave me skim milk I brought it to her attention while I'm standing in front of the soft drink cooler I never saw her pull out almond milk for my coffee as the other girls always have she will look dead in my face and lie. message to the owners Rosa needs a class of customer service skills she is a horrible person when I go in i dnt want her serving me. This dunkin is on my way to work so I like going there I just think you need better management

Service: Take out Meal type: Other Price per person: $1–10 Recommended dishes: Caramel Coffee

Hector and the store was amazing! I will be back Service: Take out Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Caramel Coffee, Donuts