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フィードバックを提供するI usually love Little Caesars, but I recently ordered a thin crust cheese pizza and it wasn't good at all. I will stick to my normal pepperoni pizza and crazy bread that was always delicious!
Yesterday 6/4/22 I ordered 2 large pizzas, a supreme and a 5 meat. From now on I will be checking the pizzas before I leave the store. I got home and realized that the Caesar jiped me, instead of the 5 meat pizza I ordered all I got was a plain sausage pizza. I wasn't going to drive back into town and correct the mistake that should have never happened. So my advice to little Caesars customers, make sure you check inside the pizza box before you leave the store so you get what you actually ordered.
The last two times I have ordered from this location has been a complete nightmare. I used the online ordering and pizza portal pickup and always order several hours in advance. Both times we have arrived to pick up at the time we chose for pickup never getting any communication from the store, and the convenient pizza tracker they send you in your email is useless because they don't use it. and have had to sit for 30 minutes because they had not even started our order yet. My husband is STILL sitting there as we speak with nothing. I get that they are busy, but we didn't order last minute. Definitely thinking twice before we go there again.
Pizza was good. Much better then other chains. I love that pizza is never touched after baking. Taste is great because it's not salty like others and has very little tomato sauce (just like in Italy). Very cheesy ?
The portal pick up was an amazing feature i loved that my email or the website said your order will be ready at 908pm we showed up to the store at 900pm exactly waiting in the car until 908pm went in and got our pizzas and cheese bread one of the pizza was so doughy and badly under cooked. The other pizza and cheesey bread was so hard old and shriveled up it was ridiculous it was as if the pizza was 3 or 4 hours old so i called in and talked with a David Prescott who was very rude and needs more training in customer service he wanted to know if the pizza had had a bite eaten out of it yet otherwise he couldnt replace it ... we live out of town and i packed up 4 children at 9pm to go get pizza then came home and called to be told they couldnt do anything because of a bite of the pizza being gone no offer of a refund or just to simply replace the pizza at another time furthermore david went on to say that i was the cause of the problem because i left tje pizza in the portal pick up for too long which made it the way it was which was impossible as i described the timeline above.... it was very disappointing as we were hosting a sleep over and our guests were grossed out by the pizza and ultimately we ordered because little caesars is everyones favorite to be completely let down and $22 to be spent on pizza and cheese bread that was inedible .