De Bengel Nuenen Nuenen

Extensive menu and something for everyone! Pleasant atmosphere and nice employees. Delicious food so we will come back again! Parking: Nice parking in front of the door! Service: Dine in Meal type: Dinner

We came to your restaurant as a family of ten people, including three small children aged 3, 4, and 5 years old. It was difficult for us to place our order because the waitress who was taking our order disappeared for a minute in the middle of the process. We had to call another waiter to order food for the children. The French fries for the kids arrived on time. However, after an hour passed and the adults still didn't receive their food, we called the waiter over and asked how much longer we needed to wait. To our surprise, the young man informed us that our order had not even been placed in the kitchen because the waitress forgot to submit it. When I questioned how this could happen, especially since we had small children at the table who couldn't wait for long, the waiter replied that it was our problem and we should have inquired about our order earlier. I asked him to do something for the children, but he responded that it was not his concern and he didn't know what to do for someone else's kids. Another waitress offered to bring ice cream and drinks for the children and the adults while we waited. By the time the food finally arrived (after 1.5 hours), the kids were extremely cranky and impossible to calm down. The youngest one even lay down on the floor out of exhaustion. At this point, my husband and I couldn't bear being in the restaurant any longer, so I suggested deducting the uneaten dishes from the bill. However, the young man said it was impossible to do so. I then asked to speak to the manager, but I was told that the manager was not available that day. The restaurant didn't charge us for the ice cream brought for the children (as they didn't eat it) and the drinks they provided to the adults while we waited. However, they still charged us the full amount for everything else that was not fully consumed. Throughout the entire ordeal, nobody properly apologized to us. On the contrary, they blamed me for my children becoming restless after waiting for an hour and a half. The waiter simply said that I should have been concerned earlier about the food not arriving. I demand a response from the management of your restaurant regarding this behavior of your staff.

Vegetarian options: Good Parking: A square but often full Meal type: Dinner Price per person: €30–40 Food: 4 Service: 4 Atmosphere: 5 Recommended dishes: Bavette Van Biefstuk Parking space Difficult to find parking Parking options Free parking lot

Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Tomatensoep

Service: Dine in Meal type: Dinner Price per person: €30–40 Food: 1 Service: 1 Atmosphere: 2