Sugar Shack - Norwood

Food is good, however when putting this against the shocking service - from the owners them selves- all I can say is rude rude RUDE First visit was pleasant.. came with my boyfriend he is omni and I vegetarian, the food was good, over priced but it was fine, this was at night Second time I took my friend who is also vegetarian and dealt with the owners ! They are revolting rude people... especially the woman! I don't know how you've kept this business alive when you are a cow of a woman ..... all I can say is when the place gets taken over by a new set of people let me know so I can return.

I used to love going to this place and drive 40 mins to go there. However I have noticed both service quality and staff service go steadily down hill. Last time I went there was only two teenagers working. Who seemed to not know what they were doing. orders came out wrong and missing items. The desserts were stale. Won't  be going back. There are now similar restaurants around Adelaide were the quality is still A+

So we go there and we ordered. I ordered a shack stack  (beef patty, double melted American cheese, brown sugar Bourbon BBQ sauce, hash brown, Ranch dressing, two crispy chicken tenders, lettuce & house made Shack Sauce)*from their website We waited for 45 minutes. The chicken tasted like it was from a frozen packet. My other two friends weren't really impressed with their meals either. Can't say we will be visiting this place again any time soon.

This place is reminiscent of an American burger joint in the fifties, except it caters for vegans and vegetarians too! The owners greet you effusively as you enter and service is quick and friendly. You may be tempted to order the pulled BBQ jackfruit burger and although it has a nice texture, I found it to be overly smoky and sweet. Instead, I'd recommend the southern fried tofu burger, which has a nice crunch, a velvety brioche-like bun and a hit of salt from the carrot "bacon". Definitely one I'll be visiting again!!

Not quite the place I would ever vist again or recommend to another. The tables were dirty for a long part before we got our orders. The prices for the burges without sides were extremely high and low quality. When we asked to order the staff didn't seem particularly happy and it felt like we were a nuisance to them.