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フィードバックを提供するGreat food and service. Very dog friendly as well which is a bonus. Good choice on menu and will be back again soon. Thank you very much.
It’s rare for me to slate a business online but this place deserves nothing but the truth ! From the moment we walked into the wellwood pub it was a disappointment. Alarm bells rang when we walked in the place is just really, shabby, unwelcoming and tired looking. The bar area is dated looking and cramped with the larger end dominated by a massive tv screen. Worn carpets and tired interiors throughout the bed room areas with basic/ budget looking decor. On the only up side the family room we booked was spacious, warm and clean enough stained coffee cups not included but that’s about all the positive we could say. A bright green light remained on in the room at all times which made for poor sleep on already uncomfortable beds. When we raised this it was dismissed as part of the smoke alarm ?! I’ve never seen one like it in the inside of a hotel room and it was suggested we could cover it up ourselves it’s on the ceiling ! The downstairs bar was devoid of any atmosphere, the staff unwelcoming, most of the advertised food menu unavailable and scrubbed off in felt tip on the paper menus. There is certainly no wood fired pizza oven here ! The draught beer was undrinkable and wine unpleasant. Breakfast was passable although hardly a highlight with burnt bread and chopped up mushroom stalks. All in all it was all just a very sad state of affairs and very much not what we expected from the impression/photos on the pub website and the massively overpriced cost of the room at £140 a night. But for having children to consider we would have walked straight back out the door … I would simply want to warn others that this place is a case of false advertising … It is nothing like the stylish gastropub it portrays itself to be and is to be avoided at all costs !Recommending the Italian La Famiglia on the high street and the mobbed Harbour side inn for lovely food and special times we had at both that saved our trip from being a total disaster !
Visited Northumberland for our dog (Roxie’s) annual beach holiday as she loves the beaches here. Unfortunately it’s her last one as just been diagnosed with terminal cancer, we called in here and Roxie touched the hearts of the staff (Diane I think Clare) regulars esp Craig who was extremely generous and loved her that much he even brought his son Travis to meet her which was lovely. We will return to say hello to everyone when we come back to scatter Roxie’s ashes on the beach. Thank goodness for people like this in the world.
The photographs on this site of the Christmas menu dishes look nothing like the meal we were served. Christmas lunch two courses £24.99, three courses £29.99, were not even worth half of that! Main course small portion of turkey was not sliced, it was 'pulled ', two sprouts on plate, stuffing ball wasn 't even the size of a golf ball! Cold peas. Mash could have easily been a packet mix. No presentation whatsoever. No condiments on the tables, you had to ask for them. Very disappointing. Dessert Christmas pudding arrived with custard on. I was never asked if I wanted custard, usually it is served with brandy sauce or ice cream. The pudding itself was about the size of a small teacup and half an inch thick. For the ones that had the arctic roll, well..... these were served on an oblong plate and I could have sworn one arctic roll was used for all that requested it. Such a tiny portion with a strawberry, might have been half of one, plus a drizzle of something on the plate. The sticky toffee pudding was the only dessert of decent proportions. If anyone had the misfortune to have Christmas lunch there I do hope it was better than this for £85 a head! I hope I never have the misfortune to eat there again, I would have been ashamed to serve any of that meal to anyone.
£85 per head. Hard Yorkshire puddings to start with could not cut them rest was over cooked. Never again NEVER shocking