Cold Stone Creamery - Northridge

First visit with friends. The counters/glass were dirty.I was concerned about the work surfaces also. I never saw anything being cleaned or wiped in between, even his hands after handling cards and cash in between times. (Food borne illnesses now covid,hello!)ugh.

My favorite ice cream parlor!! Maybe I?m a hard rater but a 5 star in my opinion is that WHEN I WENT IN everything was perfect. ONLY reason I rated it a 4 is bc it?s always a little cluttered looking and outdated not aesthetically pleasing. Butice cream is sooo good!!! And service is always good at this location : I get the chocolate devotion with a tub to take home.DON?T get the choc chips INSTEAD get the shaved chocolate. The best if you?re a chocolate lover. The flaky choc adds a nicetexture to the brownie over the chips being hard.

My favorite ice cream parlor!!Maybe I’m a hard rater but a 5 star in my opinion is that WHEN I WENT IN everything was perfect.ONLY reason I rated it a 4 is bc it’s always a little cluttered looking and outdated-not aesthetically pleasing. But ice cream is sooo good!!! And service is always good at this location :)I get the chocolate devotion with a tub to take home. DON’T get the choc chips INSTEAD get the shaved chocolate. The best if you’re a chocolate lover. The flaky choc adds a nice texture to the brownie over the chips being hard.

I usually dont write reviews unless Im really mad and this is one of those times. Ordered online got the wrong order for the third time in a row. Paid for something but didnt get what I paid for. Was so mad I had to take it back and instead of fixing their mistake tried to give me a hard time. Rude employee.

Ordered an cream sandwich tonight and it literally had cleaning product in it. It tasted like bleach. At first I thought I was crazy so I had my S.O. take a tiny bite and she confirmed there was definitely something in it and immediately spit it out. I took it straight out of the box so there's no chance of contamination from somewhere else and it took a few bites to realize at first what I was tasting. Now I have a massive migraine and am sick. Will never order from here again. How does that even happen???