Costa Coffee - North Tyneside

Like all Costa coffee shops. Staff always friendly, don't rush you away,always clean

Good coffee which is a relief as it's a coffee shop

The staff here are fantastic, always speedy service with a smile even when customers are being unnecessarily abusive. Coffee is always spot on and they always have all the cakes in stock.

I ordered online via the Uber eats app and stated that my friend had a serious dairy intolerance. We asked for the mint choc chip frostino with no cream, soya milk and none of the chocolate sauce as that too, contains milk. The drinks arrive and the mint choc chip frostino is full of chocolate sauce. I tried a sip and all I could taste was the chocolate sauce over the normally strong mint flavour. We think that there was a confusion at the premises when making the drinks and got mistaken for extra chocolate sauce. The drinks are already expensive. But for almost 5 pounds, the drinks went in the bin as it would have made her seriously ill. I have contacted both Uber eats and Costa and been ignored over what could have been a serious allergic reaction. I tried ringing the store multiple times before the order got sent out to double check the allergy issues could be rectified, the phone rang and nobody answered. Also, the cappuccinos we get from that particular Costa are always burnt or over syrupy as well as somehow not knowing what a cappuccino is. There is never any foam on the top of the coffees we order online. We only live about a mile away from the Costa and with working from home i can’t leave my desk, so we order online. Surely a little trip down the road with coffees shouldn’t mean the foam Is not existing when it arrives. Don’t waste your money and instead go to paradise cafe in the forum as they’re an independent business and not a money hungry chain. They do lovely coffees and are allergy friendly!!

Enjoyable experience by myself wife and mother-in-law for