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フィードバックを提供するI recently stopped by this restaurant for dinner, but after waiting for about 5 minutes in a not-so-busy space, and having waitresses pass by without serving us, my party decided to leave. This will be my last visit to this establishment.
We used to avoid this restaurant due to poor service and cleanliness issues. However, we decided to give it another chance today and we were pleasantly surprised. Sara and the other waitress provided fantastic service. We made sure to let the manager know how much we appreciated their hard work. Thank you!
Food is just okay it used to be GREAT. Service is pathetic! If you order curbside dont count on anyone coming out to your car, go ahead and make that call to them but expect to be sent to voice mail or placed on hold. If you choose to just go in and get it yourself, expect to be left standing at the counter another 10 minutes. It doesnt matter if the place is bare bines or packed, the service and food it at its all time low. Should really consider a new manager AND staff. After all that...the food is cold. Go somewhere else!
Saturday pm May 14 we ordered onion rings. They were SO SALTY I told my daughter I wasn’t eating them, they could kill me (I have kidney disease), my daughter agreed they were too salty. The waitress heard us and picked the plate off the table and brought a new one with a batter that was not salty. Then I ordered the new potato wedges and again, very salty, my husband ate them and ate the fried okra that were also very salty. His blood pressure shot up to over 200 and he spent two days in ICU after eating your meal! Stop salting the food so much. Let people add salt to their food to taste, you’re killing people with the salt or change the cook! Will not be going back!
I'm very impressed with Red Hot Blue North Richland Hills. I believe the Manager helped me today. Fantastic customer service. I picked up a peach cobbler 1 serving size. He just went out of his way. ? I