Panera Bread - North Olmsted

This is the worst Panera bread I have ever been to in my life. There was NO ONE at the front register but 5 people in line waiting to order. After finally ordering we waited over 15 minutes to get our food while the kitchen was completing an online order instead of serving the guests in the actual restaurant!! When we tried to sit down, without exaggeration of any kind, EVERY SINGLE TABLE WAS DIRTY. Full of crumbs and old liquid smeared across every table. Then when we got our food after the ridiculous wait, the chipotle chicken sandwiches had NO CHIPOTLE sauce on them so then we had to go ask for some on the side.I will never EVER eat or order from here again. Absolutely absurd.

The employees making the sandwiches are barking at each other and being very annoying and acting childish. Panera is more of an expensive spot and it felt like I was in a high school cafeteria.

I ordered off the panera app and my driver unfortunately forgot my 1/2 gallon on tea we ordered. I called asking about how to get a refund, but they were slow enough that hour they had someone drive my forgotten half gallon to me! As I'm sick, I really appreciated this gesture and the food is always good. Thank you again.

Dirty. Poor service…employees playing on their phones, and have their earphones in. No adult in charge. Wonder if the owner reads the reviews that keep pointing out the same issues?

Just ordered food for my family here. When he went to pick it up it was “running behind” but all the associates were behind the counter not waiting on anyone (which whatever) however, my sons flatbread felt like it was almost frozen, my sandwich was probably the worst I’ve ever had it was so sloppily smashed together with a whole half of an Avocado that was half brown. It was that bad it was literally inedible.