Subway - North Madison

Shay had this look on her face the entire time like she was mad and would not say a single kind word to me the entire process, further more when i asked for it toasted she groaned and rolled her eyes at me!

Their bag of popcorn has gone from $1.25 to $2.99, they're using cheaper popcorn, and now they're using smaller bags.Cheapskates. :

My husband I went there to eat after grocery shopping. At checkout, my husband grabbed his sub a cup while I paid. The girl asked me if I wanted any chips, cookies or drink. I said only a drink. While we were eating, the owner (I’m assuming) came up to us, with a receipt said we didn’t pay for the drink we can take care of it after we eat. I told him I told the girl I wanted a drink. She stood behind him saying I didn’t. My husband put $3 on the counter we left. We saw the owner in self checkout on our way out I told him we paid more than enough for the drink I didn’t appreciate being called a thief or a liar. Won’t go back to that subway again. Management employees just aren’t the same as before unfortunately.

I have been buying subs from this Subway for over 3 years because I am a truck driver who picks up at Walmart in Madison. Within the last 6 weeks management has changed or a new owner has purchased Subway and the quality and service has bottomed out. They short you on all the toppings... Even to their pretzels if you ask for salt or the cinnamon sugar, they put so little on, that by the time it's put in the wrapper, the wrapper soaks it all up. Staff is rude...young boys who could care less to be there and they show it. The two ladies who were fantastic left with the management or owner change. I watched them make subs today using just their fingertips to grab as little lettuce as possible. For a 12 inch sub , they put 4 cucumber slices on it for the customer ahead of me...absolutely ridiculous! 2 subs for $19 that were completely flat!

Obviously this subway located in wal mart is under new ownership. I had coupons that we receive in the mail, first the kid asked me if I was using a coupon then he asked to see it,he proceeded to tell me they would not honor it because I ordered one of there new subs the all American club (which has been on there menu for quite some time)well after they told me it was there managers instructions I left.i proceeded to call Subway, after some trying I was told there's no reason for them not to honor any coupons since they have already been paid for thru subway. Not a very good business tactic ,dont go there!