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フィードバックを提供するDon't care for Starbucks my granddaughter was with me and wanted to go so I can't give a honest review.
I guess I?m just upset about the customer service. I went at 8 o?clock, an hour before closing to pick up a brownie for my pregnant wife. There was a car in the drive-through parked so nobody could use it And when I knocked on the door The workers were working and nobody acknowledged me. So I took my car and went the opposite direction in the drive-through to see what was going on and the girl yelled at me saying They were closed and what I was doing was not OK. There was no sign explaining. Also, online and on the front door they said they were still open. I was also there with other people in the parking lot who also did not know what was going on. A lot of lost revenue at the time. I don?t know what to do with this information but that?s what happened. I guess Starbucks is there for convenience and sometimes it?s less convenient than others. They are usually pretty good and people can have an off day, but I?m not gonna lie, this one kind of hurt.
This store is in a not so great location in a very busy part of North Canton. Getting in and out is extremely challenging depending on when you go. The parking lot is designed in such a way that parking is next to impossible if the drive thru is busy. And if the garbage truck decided to show up you 'll be waiting 5 minutes for it to do it 's work. That said, the staff is extremely nice here however they 're severely under-staffed. The dining room randomly opens and closes, and sometimes they don 't have cashiers and require mobile order or drive thru . Can be quite frustrating if you prefer to order in person. Food and drink wise you can 't really go wrong. I usually grab a nitro cold brew and some egg whites. Both are delicious and worth your time. A bit expensive however. In the end, it 's a Starbucks location so most know the expectation by now.
Went through the drive through and the gentleman that was working the window was so pleasant and thoughtful. The cup was dirty, so he let me know that he was going to put another cup over it I appreciated that so much because I've been handed sticky cups before (and I don't drink sticky chocolate drinks) and it's so messy. Great experience and my drink was perfect!
This Starbucks is on the way to work for both me and my wife, so let?s just say we spend too much money here. I have to say the staff is always super kind, often asking about your day and just seeming like they are happy to be there. Drinks are always prepared correctly. Only complaint is getting in and out is difficult due to it being on such a busy intersection, and the drive-through line backs up almost onto the street many mornings. If I don?t hit early enough it?s not worth stopping as I?ll be late to work with the 15-20 minute wait.