Panda Express - Niles

The same issue occurred with the Kung Pao veggies—they were also soft and appeared to be past their prime. I called the restaurant about it, and while they offered a replacement, I declined. I've already encountered problems with the freshness of their food, so I see this as a sign to not return. The woman I spoke with on the phone wasn’t surprised but was kind enough to offer a replacement. However, why would I want another serving of overcooked vegetables? She didn’t suggest remaking the dish, just providing a new one from the same batch. In my experience, the Kung Pao, mushroom chicken, and broccoli beef often seem to be past their prime. It seems like they may not replenish them quickly enough, resulting in consistently mushy food that has been sitting in the hot hold for too long. If you do decide to eat here, I'd recommend sticking to the popular items to minimize your chances of getting stale food.

Lloyd has amazing customer service! He answered all my questions and even went beyond and beyond to help me. Thank you for your help! Keep the amazing work!

Do not get the Broccoli beef at this point. The broccoli is the main thing and the beef is just a garnish. Not even a piece of meat. Only all small pieces of meat you get in a pan at the end. Not sure how the workers think it's okay to give this food to their customers and expect them to be happy.

Not sure what happened here, but the Teriyaki chicken was soggy wet and tasteless, the Beijing beef was soggy and soaked in sauce. The vegetables were drowned in a terrible tasting garlic sauce. The noodles were nice, not sure what happened to today's meat and vegetables. Clean facilities.

Good clean location. Nice and polite staff. Got myself the classic orange chicken white rice bowl ?