Arby's - Niles

The food was delicious, as always, but the woman at the window seemed to have an attitude about something work-related. Otherwise, I would have given it a full five stars.

Good place, good food ! Especially the chicken, pecan and grape wraps are excellent

I consider myself pretty patient (unless I'm really not feeling well), so I noticed a message being announced on the drive-thru speaker and felt compelled to take a picture. I appreciate the staff for speaking up on behalf of their restaurant; I think this sentiment applies to many businesses out there! I understand that long drive-thru lines can be frustrating, and I've even heard some people expressing their annoyance loudly. But let's remember, it's not the employees' fault that many places are short-staffed. Yes, some people may still be hesitant to work due to concerns around COVID, but there are also many older workers (what I like to refer to as Baby Boomers) who opted not to return to work after shutdowns. I also feel that many younger people expect to be served quickly, sometimes forgetting that fast food is often a first job for teenagers or a part-time position for college students. While some positions could potentially become full-time with the current staffing shortages, fast food typically caters to part-time workers. For those who feel impatient, I encourage you to be kinder. There's no need to shout; a simple "thank you" goes a long way. If it weren't for these hardworking individuals, many of us wouldn’t have access to food, clothing, and other essentials, especially during the pandemic. A big shout-out to all the workers out there!

My father ordered the wagyu burger and really enjoyed it, while I opted for the classic chicken fingers.

October 2017. This Arby's has provided me with a consistent quality of food and experience for several years. Formed is fried turkey with bacon and many supplements to make another great sandwich. My order came briefly a sandwich at my last visit and the friendly staff made the correction as soon as I pointed out the error. They corrected the order in less than 60 seconds. All the food was the same big Arby's I love.