Prime Steakhouse Niagara Falls

Dining on the 10th floor of the Crowne Plaza. Pleasant setting and worth the view alone. Dining experience was remarkable. This place ranks up there in quality with some of the big name steak houses. If you're in the falls area, book a table and be surprisingly impressed.

Disappointing for the cost. You can get a much better bang for your buck at surrounding restaurants. We started with the calamari, it seemed as though you were playing the lottery while eating it some pieces were juicy and delicious and some really missed the mark and were hard and chewy. When we finally were able to speak with our server about how inconsistent it had been we had finished the majority (we were famished) and he made a comment about how we had eaten most of it and generally ignored the complaint all together without trying to make our experience any better. We then moved to our two entrees a us prime steak which was delicious and a bolognese which was about average and nothing to call home about. Our server Michael seemed to be engaged at the beginning of our dining experience but seemed to lose interest in our table. As the restaurant became busier it seemed that Michael was the only server and that he was splitting his focus between maybe around 7-8 tables which is not what I would expect for such an upscale restaurant. The menu was also quite obscure as sides were not included with the steak or any other entree and had to be purchased separately for a minimum of 15$ (15$ for French fries). Overall we were looking to have an upscale dinner for our vacation and prime steak house seemed like a good option as we were staying in the hotel it was located in but the service and food felt like something that may have come out of somewhere like the keg and not somewhere as upscale as where we were eating. Would have been 3 or 4 stars if something had been done about the calamari or it it even seemed like they cared about our dining experience.

The star rating is not five because we have dirty glasses for water that also particles in it. And the salmon? Everything? Crusted Atlantic Salmon was so easy to taste, despite the beautiful presentation. Everything else got a good rating from the people they had. The rack of the Lamb was so good. Swimming and smoking the red onion agrodolce grainy mustard jus. The lobster in the surf and turf was not the largest I had, but the juice from the fillet mixed with the lobster? America? sauce was delicious enough to go on. The Ravioli was super Blande, but the fillet was sure how it was cooked. The Mac n cheese lobster was very different with truffle oil. The Linguinj Carbonara was also ok. Priced place, but the beautiful view of the Niagara Falls and the red beary waitress manners and patience with the group was worth it.

Spectacular view of the American Falls and the Horse Shoe. Ambience is magnificent although deco is old. Service is outstanding! Nevertheless, the steak is tasteless compared to Ruth Chris or The Keg.

My first time at this restaurant view was amazing over looking the Falls. The food was very good. The steak was cooked perfect to my liking ? the sides are at an extra cost around $15 i ordered fully loaded mashed potatoe was so delicious. The waitress Kim was very friendly. Overall great experience.