Dunkin' - New York City

So if I can give them a zero I will right now?.they never get my order right?..always have to open and check and the day i don?t check there?s always a problem !!!

This place is quite disappointing. It's consistently unclean, the staff are often unfriendly, and my orders have never been accurate. The coffee has an unpleasant taste, almost like swamp water.

Ok this is the only spot in the heights where one can stay for hours charge a phone and yes even sleep in or take a nap if needed. In fact there is one such guy who basically lives in the store and helps with small cleaning jobs, customeraccessibility with holding doors for them and for most of all controlling or letting stranglers or beggars or any trouble tostay clear from the store which keeps things safe for customers staff and the others who just sent to sit in and stay low andavoid any drama. The reason for the 4/5 rating is the annoying just dumbfounded remarks and action this live-in guy does makinghim grow egotistical by the day to to his acceptance from staff and his role. However sometimes you just sent to tell him tosettle down and remind him of reality. This bothers me because his interference brings my lay low scene to be dramatic andeventful with employees jointing in and then it ends. However those annoying two minutes boils your blood. But like I saidthis spot had been key on some nights when I needed my phone charged and a nap takes over after days of WHATEVER. THE ONLY PLACEIN THE HEIGHTS TO ALLOW THIS SO THIS PLACE GETS MY RESPECT.

The morning employee at this location really needs a change—either retirement, relocation, or even dismissal. I've left this restaurant twice because the service was so slow. Until they address their staffing issues, I'll be avoiding this place.

I had a terrible experience at the restaurant. I tried the new holiday coffee along with the mini pancakes, and the pancakes tasted like stale Ritz crackers. I have no idea what kind of coffee beans they used, but it was awful. I ended up throwing everything away.