Carvel Express - New Hyde Park

Customer service is great. We visit almost every week and they remember our order. I always get the hard cherry vanilla. The amount of cherries varies greatly sometimes I feel like I am eating vanilla ice cream! And they need to increase the coldness of their freezers. Tonight it was 61 degrees and the ice cream was melting in the bag! Unacceptable. This has been a recurring problem for the past several years. It needs to be fixed permanently.

Very good customer service and yummy ice cream cake! We all enjoyed it!

The service is friendly, the ice cream is delicious, my family and I love it

Love this location! The owner and her family do a very good job of running this place. The place is clean and it feels very welcoming. We love their Wednesday deal? buy one small sundae get one free

Lady with blonde hair had a nasty attitude when I ordered. She served the carvalanche halfway despite paying $10 for it. You might as well get yourself a pint of ice cream from your local convenient store than this trash.