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フィードバックを提供するAnthony 's lost me as a loyal customer last night. I won 't be back. First, the pizza is excellent. I 'll miss it. But the service is horrendous. I went to pick up takeout, so I sat to order a beer. It took 15 minutes to get the server to even look toward me. I understand they are understaffed, so I was nothing but nice when I finally waved her down (literally with both hands gesticulating over my head. I tell her I 'd like to immediately cash out because I 'm waiting for take out. The takeout comes to the bar within 3 minutes. All good. I then wait 15 more minutes to cash out. It was frustrating that two servers came behind the bar numerous times but never once looked left or right as both seemed challenged to work the computer. Again, I get it. They 're in the weeds. I 've been a server. Anyway, again after all this time I was forced to call them over several times, which I feel is kinda rude so I would rather have not done it. But it was clear I wasn 't getting out of there without calling to them. And remember, I said when I got the beer, I wanted to pay for it immediately.Ok, so at this point, the second guy comes over and gives me the bill. Great. My plan was to sign it and give a tip. I understand is it 's not their fault that they 're understaffed. Here 's were it goes sideways.Instead of just giving me the bill, and saying nothing, or even something like sorry for the wait, we 're understaffed, the guy insinuates that it 's my fault that he ignored me because I was on the phone. I get it but I put that phone away into my pocket several times during the call to make sure if they looked at me they would come over. I kept eye contact on these guys constantly because I wanted to get out of there. They never looked. Not once. So to insinuate that somehow, as he put it, he was respecting my privacy, is just not true. And I remind you in this review and I was ready to give a tip even with the wait. As he angrily plops the bill in front of me, and reminds me that I shouldn 't be talking on the phone, he walks away without leaving a pen. At this point, I haven 't said anything to him. I simply say that I need a pen. Clearly he heard the frustration in my voice. Instead of giving me one, he says you don 't need to sign it you can just go. Now I 'm mad. I flipped the paper in the air over the bar, which I admit, was an **** move and apologize for that. But he just hit a nerve that he could ignore someone and then tell them it was in my best interest. Please. I can 't believe this guy had the nerve to blame this on me when total time elapsed from the time I walked in and sat down to this low point was more than 1/2 hourThe woman says you don 't need to do that sir, which again I admit, she 's right. And then they both go into the most condescending Have a nice night routine like they are taking the high road. It took all my self control to not lay into them at that point time. I told him to get their act (actually another word that stays with an S and rhymes with it together, which was about as strong as I got. It wasn 't a scene or anything. It was just so annoying to be on the receiving end of horrible service and then have these to give me that condescending routine. But wait it gets better.As I 'm leaving, I 'm steaming so I say, can I talk to a manager? The woman at the front was just a kid so I wasn 't going to get into it with her. She doesn 't deserve it. But one of the guys behind her, I don 't know if he was a cook or what, says in one breath, the manager is not in. have a nice night. Total blow off. And then the whole crew starts repeating have a nice night, sir, as I 'm walking out the door, which, in writing, I admit, doesn 't sound bad, but they were chirping me, plain and simple. And why? Because I couldn 't get anyone to pay attention to me to pay my bill. I guess my mistake was not being a forceful jerk to begin with,
The absolute worst pizza I have ever had in my life. Personal size specialty pizza came to the table cold, ingredients jumbled on top and looked like something ready for the trash can. Very disappointing, you would think something with meatball, ricotta, and sausage and pepper would be tasteful. One slice and I had to leave, my stomach was getting queasy. Just looking at it when it was placed in front of me gave me the shakes. $20 for rubbish.
I haven't had a chance to eat in yet but the take out is good. The pizzas are great and the wings are solid. I wish they had more choices for both.
We ordered a gluten free pizza, which would have been gluten free because of the crust, but then it was made on the same pizza paddle that is used for regular pizzas that are made with flour, then tossed into the same oven that all other pizzas are cooked in, covered in burnt flour on the stones, without any pan separating our pizza from the gluten filled oven, then it was tossed and spun around in there collecting more flour, then to be taken out of the oven and sliced with the same pizza cutter that is used for regular pizza, which is made from flour (which is gluten, the thing I can’t have. the pizza looked good and smelled delicious, I just wish I could have eaten it without getting sick. I’m just writing this so hopefully someone there sees and actually takes precaution next time they make a “gluten free” pizza, because if it wasn’t for me seeing how they made it, I would have eaten it not knowing that there was flour riddled all over it. I’m trying to save the next person with a gluten allergy that orders one so they don’t get violently sick from a “gluten free” pizza. My girlfriend said it was good I’m just sad I spent money on something that would get me sick if I ate any of it.
Really disappointed with the pizza I got last night!!!! When I call I specifically asked for the crust not to be burnt. I didn't look at the pizza before I drove home trusting that my request was applied, but after getting pizza home it was beyond burnt not only the whole crust, but the bottom of the whole pizza.