El Pato Mexican Food - N. McAllen

Great and fast breakfast. Coffee and OJ always perfect. Bacon, egg, bean tacos very good, fresh. Chicharon taco was great. Thank you

First and last time at this establishment. The cashier ARMANDO was rude and made it clear that he absolutely hated his life. He told my party and others that came in to dine to only sit in 4 booths because they were about to close. Mind you, it was 8:50pm and the door says they close at 10:00pm. When we brought this up he said they closed at 9:50pm. I guess they need to fix their sign because Armando decides when they close and not corporate. When I received my order they gave me beef and bean instead of rice and bean and they didn’t include the three extra tortillas I paid for. When I told him it was wrong he asked if I wanted a cup of rice and beans so I can make my tacos myself. I’m sorry, did I order a cup of rice and beans or did I order two tacos?? Yeah let me get the cup of rice and beans and clock in myself to make my tacos since it’s too much of a hassle to give me what I PAID for. I basically got dinner and a show because every time customers came in AN HOUR before closing he would slam the mop in the bucket so we can all know it’s our fault he’s forced to work here. After the whole dramatic mop scene he decided to show his true customer service skills and fight with customers.

Waited over 25 minutes in the drive thru for cheese nachos and they were a disappointment

Every time I come it’s a 15 minute wait for 3 tacos why is that if their is no one in dine in and no one in drive thru ? Drive thru should be a priority since we have somewhere to be the lady literally forgot about me at the window ridiculous !!

I love the enchilada plate here. The customer service has always been friendly and good. I miss the chips and salsa bar they had inside before Covid.