Ruby Tuesday - Muncie

It 's not a wonder this chain is struggling. We ordered our meals, and you could tell our waiter was doing a lot. In fact it looked like he was the only one that was doing anything. 3-5 waitstaff were sitting in booths or near the door dash door. Our table had an issue with the chicken taco 's (type dish) it comes out and there was no more that 4 pieces of chicken in the tacos! One had just 2 chunks. When we asked the waiter he was quick to take it away, and he brought it to one of the managers who was sitting watching the basketball game who apparently said, it 's measured out so that 's how it comes as when we 're told this we suggest they adjust the name of the dish as it 's called a loaded...item there was nothing loaded about this dish. A small bit of lettuce and a few diced tomatoes were on the side. The table next to us had a problem with the way an item was cooked as well. For some reason they were addressed personally by the manager and even had part of their meal comped. Selective management I guess. My BBQ burger didn 't have any bbq on it but our poor waiter was running from one end of the restaurant to the other and was running the bar while everyone else just sat or hung out at the host stand. I had forgotten why I quit going to this restaurant chain, this visit quickly reminded me why. We won 't be back! To this or ANY other Ruby Tuesday 's restaurant, officially DONE with this chain!

I ordered the guacamole burger. I love guacamole but I was very disappointed when my sandwich arrived. My bun didn't get grilled so it just sank to the plate in pieces when I picked it up. I got a generous 1 tsp of guacamole that also fell to my plate because it was soaked into the top bun. Again, I also got a generous 1/2 piece of bacon. Of course, that sank to my plate because it was smashed into the top bun. You know, if the top bun was in that shape, there's no eating the bottom bun. I basically paid $20 for 2 mediocre pieces of hamburger.

I called and made a reservation for 7 ppl for 5pm. We get there about 5 after 5 and they were not busy but it seems a lot of people got there at once. So I go to the hostess stand and they did not have our table set up. So we had to wait a bit while they were seating other parties to get our table ready. We were waited on quickly and 4 out of the 7 of us got the salad bar. Now the guy doing the salad bar was a rockstar. He was constantly stocking and cleaning up there. The items that were there were fresh and delicious. Now the rest of the food took forever to come out. They said they were waiting for the pot roast. They finally brought the other food out but by the time the pot roast came it looked nothing like the picture. My sister said it was good but I tasted it and it was not great. I love Ruby Tuesdays for the salad bar and it did not disappoint. Service and other food could use improvement.

Was there at 11am opening the food was good. The service was great awesome waiter that we had but the problem was the salad bar was in need of refreshing lots of brown lettuce.

Salmon dry, zucchini overcooked. Service pleasant. Drink was good except lime doesn't automatically come with vodka tonic.