Burger King - Mount Vernon

My family loves burger king and we had ordered many time for delivery, several times I had to make a complaint because something wrong or missing, today she makes my order wrong and I had to stop eating. when I opened it because I feel something and I found the piece in the time? Food: 2/5

Really inconsistent. I like to sub the sesame buns for the potato ones and getting this changed is like pulling teeth. I always have to talk to at least two different people and they act like I’m somehow trying to scam them. Not sure why.Sometimes I get charged for the swap, sometimes I don’t, and the charge isn’t the same every time (It’s always between 50c and a dollar).I have no idea what the actual policy is, and I don’t care if there’s a small charge, but why is it so complicated every time?

I did receive my order as expected, and then was told I had to wait one hour before I could use my coupon to correct my order.Parking: Parking was great!

Clean, quick but 4 stars because my orders have been messed up a few times and only notice once I was home. Those times they ended having some of my order missing. Once was it was a larger order of nugget. Than a whole whopper and another times something else can't remember. Just check your orders. The problems with me checking is I usually order for the entire family and through the drive thru which makes it hard for every single thing. Once im home not going all way the back for one or 2 items. Just check order. Other than giving partial orders.

The manager needs to change some employees. I went to the drive thru and the experience was just terrible the girl on the mic was RUDE and so DISRESPECTFUL.. I just has to drive off to protect my freedom!