Dunkin' - Mount Airy

This was the worst fast food restaurant experience in my life. They were short of many donut flavors and then overstocked with extras of other flavors. (Poor demand planning). When I asked to clarify what donuts actually were in stock they responded rudely. Following this I was served an unmixed Matcha. There was literally green powder sitting on top of the ice and just milk below. When I said this isn’t mixed properly, no apologies,just a half-hearted attempt to stir and hand me back a still improperly mixed Matcha. Shameful. Store motto must be: Hold the cheese, hold the lettuce and customer service must upset us.

These idiots can't even follow directions on how they're supposed to make the drinks you have to tell them...

Love this Dunkin. They are friendly and quick and the food and coffee is always good. Thanks for being open today in the snow!

I rarely go to Dunkin anymore as my work kids prefer Starbucks, I downloaded the Starbucks app and would go to eat there. Welp this morning my boyfriend was hungry and he wanted a cream cheese everything bagel. I did a mobile pick up order, so we could eat before our errands. He received the bagel but no cream cheese, he was upset and did not want to bother the people up front working hard. Then, he drank his coffee and was pissed. I took a sip, God there was wayyy too much sugar. I almost choked myself. He was beyond pissed and we just walked out.

They were really nice, I went on mother’s day, I order 2 donuts and I got a couple donuts more for free. Thanks girls @Adrianalatinta