Chipotle Mexican Grill - Monterey

I can't believe it. How can you have a fast food restaurant in a shopping center? And have no ice for the soft drinks. So then you get your soft drink. And it's hot that just ruins the whole meal. And this is like, the second time. I've been there where the service is not that great. But I know they are shot staff.

Went in at 8:11 today on Saturday and I see no black beans in the bowl. Requested if they can bring more. Server looked at the manager? And said they don't have any and points to the kitchen saying No cooks.I wondered if they closed soon? She said no we close at 10. It thoughts that's weird that the cooks left at 8?. I said beans is the only protein I eat being vegan. She went in the back and got a scoop of beans in the my bowl! I said I usually get extra beans. She went and got one more scoop from back. In my head I went-who the heck are y'all hiding beans from in the back!!!?? To my surprise no fajitas. I asked if they have that in the back? She said no. Ok. No guac? Server looks at the manager and says no. You have lettuce? No. I mean i didn't want just rice and beans. So I said sorry and walked out. Have not had a worse experience before. And I am pretty sure they brought the beans container out from the back for the gentleman who entered after I left the store. So may be I was not elite enough for their service? Absolutely shocking. Two thumbs down

The wait here is nornally pretty bad. I had to kill a half hour before eating here since the line was that backed up. Even worse, their water was out, forcing people to buy bottled water instead. That's a major no go. The food is still good, but prices are awful due to inflation, so eating here isn't something I can suggest all that often.

The portions were the smallest I've ever had at a chipotle, the rice was dry, and the place was dirty.

I’ve been here two different times and let me tell you both times were a big mistake. Usually chipotle is good but it seems like every time I go to this location they slap my bowl together. Two thumbs down