Playa Bowls - Montclair

We loved this place. But recently it is clear that the staff is not interested at all. No kind regards and they are more interested in conversations with each other and texts. Presentation and care for the orders has definitely gone down. Today we picked up our order, first it seemed like they didn't even know where or what our order was. This also seemed to be the case with many other orders than the people showed up. Finally, they will find our receipt and begin to make our order, which is now almost 30 minutes. After all, our two bowls had clearly sitting on the counter while waiting for a smoothie because they were liquid. The smoothie didn't look like before and tasted completely wrong at the point where I went home and made it new in the mixer. After these many bad experiences, I cannot see that we come back. I expect more care and service for the price.

Prior to this experience, I LOVED always coming to this location as I am a huge fan of these fruit bowls. As I am eating my playa bowl, I bit into something very chewy, but it was never ending until I pulled it out my mouth. Inside my bowl I found this rubber as shown in the picture. I spent a little over 25 dollars on two bowls for my Fiancé and I. Therefore, I expect to enjoy it and not find debris in it. Highly disappointed !

I love the Pura Vida bowl. I usually get extra granola because I have so much extra acai left after I wat the fruit. I love that this place opens early because I like to eat these bowls in the morning.

This playa bowl was the worst one I have gotten! It honestly does not make sense that an entire piece of my mangoes skin was in my bowl! The fruit even tasted as if it was not fresh, like what is this?! I love playa bowl and the other locations have never gave me a bowl like this! I am DISSAPOINTED!

I eat here (Montclair) pretty often and get the same thing EVERY time. The last two times my order has been handled with such lack of care. It makes it very difficult to eat when everything is leaking or falling out