Longhorn Steakhouse - Monroe

Decided to go to Longhorn's dinner tonight with my family and unfortunately my salmon was burned to a cripple! The waitress we had tonight was also dissatisfied, she never came to check us out after she had taken the food until she brought us the check with togo boxes, so I never got the chance to fix my dinner... Very disappointed tonight Food and Service! Usually her salmon is so good!

At 4:00 a.m. went and was said it would wait 10-15 minutes due to the personnel change. 25 minutes later I went up to ask if they had forgotten us and the host said it was only 25 minutes and I just wrote you. We love eating at this place, but maybe he had a bad moment. We never had such a rude encounter with a host in this place. I’m sure that 10-15 minutes will run past restaurants occasionally, but it’s nice to know after EVERYONE has taken place(in the most empty restaurant and you’ll continue to sit and wait another 15-20 minutes that you have not been forgotten.

We checked reviews before they went there and they said they had the best rib. When we arrived, it took 5 minutes to even recognize that we are there. Then we were told to wait for a stand cleaned by a bus boy. We finally sat and our hostess was obviously not excited to serve us. We called outback steakhouse to see if they had the best rib they did and ended with Longhorn before even ordering drinks

My wife really enjoyed her filet and potato. On the other hand my daughter said her steak was very bland, and I have to agree with her. My steak was cooked to a crisp hard piece. Nothing like a taste of burnt meat in your mouth. Service was pretty good.

Our steaks were tender and tasty, but the mac-n-cheese was tough and dry. Even though the staff was overwhelmed, they were friendly and brought our food in a timely manner. They even dealt graciously with the extremely rude customers next to our table.