Wendy's - Moline

I waited in line for 20 minutes without even being able to place my order. I called to let them know I was trying to order, but of course, their line was busy. I ended up going to Chick-fil-A instead, where I ordered and received my food in just 5 minutes. Don’t waste your time here.

I ordered a strawberry lemonade for my son, and when I mentioned that it was a strawberry lemonade, the cashier just waved her hand in my face and told me to look at the guy instead. When I spoke to the manager about it, I mentioned that I wanted to address the issue with her, but the manager just brushed it off. Later, when I received my order, I asked for butter, but I definitely did not want it to be spread between items and came into contact with them.

Honestly, the atmosphere was quite uninviting. The staff in the red Wendy's uniforms appeared tired, grumpy, and overworked. The only employee who seemed to be in a customer service mindset was the cashier. He mentioned that my order was messed up earlier because they were in training that day. On the positive side, my order was ultimately prepared correctly, and the food was delicious. I give it four stars, but I'm not sure I would return. I dislike the feeling that I'm ordering my meal from an overworked staff.

Tried to drive 1 hour in the afternoon through the driveway. 3 other cars drive away from the loudspeaker and not to get eaten. after 18 minutes inward called to make sure that they took orders and they said we will make sure that someone takes their order asap. waited 7 minutes before leaving without anyone even saying a word about the speaker. I'm sorry, it'll only take a moment, nothing. at this time I saw eight cars behind us, but I just wanted to see how long I needed to be recognized before I got upset. When I drove around the building, I saw 3 people in red shirts standing at the through window and looking like they were talking. not sure what was going on, but it looks like this was a common one in the last few months on the basis of other reviews, including the word.

Went here to get my daughter's dinner. Went through drive thorough and spent 25 minutes. They were busy and short staffed. The manager on duty, Lisa, was wery nice. She explained they had 3 new hires on their 1st day. The food was hot and delicious.