Subway - Mission Viejo

I've been visiting this restaurant nearly every day for years. It’s located in a peaceful area with a friendly and welcoming staff. The place is always clean and features a high-tech soda machine. Recently renovated, it looks fantastic. Bruno and Enrique manage the establishment exceptionally well. It’s one of the best-kept secrets in MV, hidden away in the corner of a strip mall.

I was denied service because I refused to wear a mask. If masks are effective, then what difference does it make to you whether I wear one or not?

The staff was quite rude and short-tempered during my visit. As an elderly person with a hearing impairment, I found it particularly upsetting when they mocked me for having to repeat myself. I'm very disappointed that the staff isn't better trained in customer service.

They discriminated against me due to a medical condition that I have. They refused to serve me and told me that my kind weren't welcomed here. So I went down the street to eat at Rubios (way better food anyways). I've been going to subway a few times everymonth especially during baseball season and using them for catering options. Never had a problem until today. Never going backagain.

I've been a regular visitor for years, almost daily, and I absolutely love this place. It's nestled in a quiet location and the staff are incredibly friendly and welcoming. The cleanliness is always spot on, and they have a high-tech soda machine that is a nice touch. The recent renovations have transformed the space, making it look stunning. Bruno and Enrique do an excellent job managing the shop. This place is one of the best-kept secrets in MV, tucked away in a corner of a strip mall that has seen better days.