Royal Farms - Middle River

The lady who works here in the morning is really rude. Your chicken is usually not very good either.

When I asked her for a pack of cigarettes, she rolled her eyes and acted as if she was doing me a favor. I'm legally blind and require assistance with the registers; while she may not have known this, she took the cigarettes, arranged them, and walked away. I asked if she could ring up the rest of my order, but she flat-out refused, saying it was up to us to do it ourselves. As I was leaving the store, I realized I didn’t have the cigarettes. I made sure she saw me struggling, and I know she must have realized I had left them behind. When I got home, I checked my pockets and found the cigarettes were missing. I called the store and spoke to Abby. She understood what happened and was kind enough to set the cigarettes aside for me until I could return. Most places wouldn’t have been so accommodating, so thank you, Abby, for your help!

I ordered two thighs, one drumstick, and one wing with order number 217. My receipt, printed at 12:36, showed a total of $12.58 for my lunch to take back to work. Instead, I received two breasts, a small wing, and a drumstick. Unfortunately, everything was extremely overcooked and dry, resembling chicken silk. The service was decent, but my order was incorrect. - Steve

I visited this restaurant on March 20th and had a wonderful experience. The staff was incredibly polite, and the chicken was delicious. The checkout process was efficient, with two registers open to serve customers while the manager was present. Despite being busy, the cashier maintained her smile and was courteous to every customer. The deli lady was just as friendly and attentive, ensuring that all customers were well taken care of while managing her cleaning and filling tasks. Overall, the service was impressive, and this place has quickly become one of my favorite spots, reminding me of my other favorite store, Memory 112.

First off, they are slow. Every time, even when they don't look busy, I've had to wait in line. 2nd of all, if you buy a car wash. Make sure it is working, they don't tell you if it isn't and won't refund. 3rd, if it is working, don't expect a clean car. The roller that does the hood and windshield doesn't reach the hood. I am going to Wawa from now on.