Tropical Smoothie Cafe - Miccosukee

Employee refused to make any food, despite making a wrap for the previous customer because her coworker went to the bathroom. I don 't even know what that means.

I ordered online half an hour ago, stood in line for over 10 mins and they hadn't even started it. They also looked like they didn't really care. This is my first experience and I'm never coming back.

Found hair in one of my flatbread wraps. and when we tried to get refund, they ignored us.

I frequent this TS and today I had the WORST service. I stood at the register to be greeted for about 5 minutes, no one even looked my way. After my order was taken, I watched Janie (the girl making my wrap) joke around and play around with her coworker (hoping it was not the manager because he was extremely unprofessional). It took Janie 15 minutes to make my wrap and it was still missing ingredients. I am highly dissatisfied with this location and will advise family/friends to avoid!

The ordering system is not efficient. I love tropical smoothie , however this location has some issues with handling orders. The wrong order was delivered to my house.