Pollo Tropical - フィードバック

Unlike other Pollo Tropical's, this one was clean, did not run out of items, and I had good service. I see they incorporated vegan options which is nice to see....

Karol attended me she is at the cash register not sure if am spelling her name correct but she provided great customer service.I came here during peak hours whi...

Never go back there meat was burn wait like 2 hours

This location was a little slow; although it was the lunch hour. For some reason, maybe confusion or being too busy we couldn't get any sauce for our meal; thus...

They really need to close this place down. The food looks terrible, tastes awful, and has a horrible smell. Everything tastes old. I will never return here. The...

The cashier was incredibly rude. Yohana was her name and had the worst attitude like I was bothering her by giving her work.

Awful service! The woman at the drive-thru window completely lacked customer service skills. I was ordering for my family, and she was impatient, rushing me thr...

The worst place to have lunch! I spent almost 10 minutes at the counter while all the employees just stared at me. Nobody would take my order, and when I called...

Every time I order from here, the food is always burned, cold or simply made wrong. recently I made an online order, everything came wrong, Karol contacted me f...

This place seems to get worse on the day. Came at this point to order 2 half chicken flours. At first there was no person who made orders. When I walked, the ma...