Cooks Window Pizza - Methuen

Beloved, this place was for Yrs the pizza for me is #1? I moved out of town, but every time I go to my pizza? I recommend 100

Every time I order from this place, something is always messed up after tipping the delivery driver good and everything to go and open it to miss something / false order then call and say something to be hanged or ohhh, where sry we? ll send another one out, so what wait another 45 minutes?. Never

The pizza is pretty good but the service isn?t. No matter what local or state guidelines are staff isn?t appropriately masked. They?re either wearing nothing or have their noses out which makes the mask essentially useless. The staff don?t communicate well about issues. There was an issue with them not getting an order from Grubhub. Which I get it?s an imperfect system but instead of communicating what the issue was they just kind of wandered around confused and didn?t proactively just tell me the issue. They didn?t tell me what they were doing or even what the issue was until I asked. It was really confusing and stressful since I was on a lunch break and had a time restriction. They weren?t nice about it at all and just like annoyed. They called the boss who also didn?t seem to care about the customer service aspect.

Been slowly ordering lunch here more and more often and have had great experiences. I tend to get salads with chicken, they're great. Ordered tacos today with low expectations, (i mean, its a pizza shop) and they were completely enjoyable! Will order again!

I got Tacos for the first time. I asked for 4 Steak Tacos with only cheese. When i got back to work to eat. My Tacos had only cheese in it. No meat. And i called back, and the young lady who pick up ,, said oh you only said cheese. I told her then why did i get charged for a regular price on the Tacos when they was only cheese with no meat?. And she said , because its still a Taco......