Tesco Cafe - Merthyr Tydfil

After frequenting this restaurant for years following our early morning workouts, we would also do our grocery shopping there. However, this morning, we were disappointed with the one-sided toast we received (the toaster clearly needs some attention as it barely toasted the bread) accompanied by a meager amount of butter and jam. We felt like we were paying for dry slices of bread, which was unacceptable. My wife ordered poached eggs on toast, but what came out was a hard-poached egg on a single piece of toast without butter, leaving the egg sitting on top of dry bread. We have been told in the past that the management could be inconsistent, but the staff usually made it right. Sadly, it seems that a new approach has been taken with the quality of the food. It's a shame, as we used to enjoy dining here after our workouts and hope they can improve for future customers.

My wife recently had to complain about dirty utensils at this restaurant, but the issue was not resolved even after it was brought to their attention. As a result, she now brings her own utensils when dining there. The food quality is average.