Bessemer Carvery And Grill

This review is purely on the Sunday take away dinner I've always had a nice dinner from the Bessemer but I have noticed it been going down hill recently, today was the worse dinner I've ever had (from anywhere) it was salty but tastless and just awful gravy was watery, the trays have gone smaller I paid nearly £60 for 5 dinners!!! Its really a shame as I've always rated and recommend this place

Hotel seems to be located on low spec housing estate. Not very near to town. Digital clock on the outside of the building was wrong by about 5 hours. Reception desk unattended on arrival, rang the bell, and 3 youngsters arrived who seemed more interested in some very weak banter with eachother than checking us in. Lift had a really strange smell. Broken key caed for room didnt work, we needed to summon staff to let us in and out of the room. No hairdryer. There was some tape on the carpet, as if there were some work abandoned mid progress. No lock on the bathroom door... just a hole where it should be. Massive gap at the bottom of the door, also. Some cladding loose on the bathroom wall and soap dispenser leaking. TV reception was poor, only about 3 or 4 watchable channels. Only 1 pillow each in room. Loud extractor fan in the morning, probably from the kitchen. Nobody on reception at check out. I've emailed the hotel to ask for a call from the manager. They havent called me.

Where to start..... On arrival we where told that they had run out of electronic key cards... the receptionist opened the the door with her card and promised she would return in 5 minutes with a replacement card from the sister hotel..as the card operates the the electricity we where left sitting in the room with no power or light!!!! half hour later the key card arrives. As another review said the noise from the floors creaking was quite shocking... the room itself was grubby boarding on dirty.. marks all over the walls with dirty hand prints on the walls too... no soap in dispensers completely empty...and its very very dated... then a phone call in the morning asking what car park we where in as they had delivery's and didn't want our car bumped!!!!! really??? it turned out that people collecting Sunday dinners block the car park and you cannot get your car out... i would never book this hotel again... i would rather sleep in the car... you have been warned..!!!!

Had the carvery and it wasn't very nice.shame because it used to be best about Service: 3 Location: 2

First time to order food from here for Sunday lunch wasn’t told the opening times over the phone the website said it’s open till 5 went over at 4 o’clock to pick dinners up rang the bell in reception no1 came walked in the next room an they was all sat on the table doing nothing bad costumer service didn’t want to check to see if we was on the list for dinner never going to order again Rooms: 1