Checkers - Memphis

The customer service is terrible. They couldn't complete my order, and they're often out of items. This was the worst experience I’ve had at a fast-food restaurant in Memphis.

The fries were very soggy, and there weren't any drinks available, so I had to go to a nearby store to buy one. The burger was tough as well.

I placed an order through Postmates, and they didn't respond to the delivery driver. The service was terrible.

My order was wrong. Ck sandwich asked for no mayo or onions they left everything off. Burger asked no mayo or ketchup and it was all over the burger and we did not get our funnel cake fries. We are traveling and we're trying something different and did not get what I paid for.

Checkers undeniably boasts some of the finest fast-food fries in the culinary landscape. During my visit, these fries stood out as a culinary masterpiece—super hot, incredibly fresh, and a cut above the rest. I'd choose Checkers over other establishments primarily for this stellar fries experience. Despite the fries stealing the spotlight, my overall encounter had its nuances. The warmth of all the food, except the fries, was noteworthy. The spicy chicken sandwich, while flavorful, could use an extra kick of spice. Unfortunately, the burgers fell short, being somewhat dry, and a specific request for no ketchup was overlooked, appearing on all the burgers. On the beverage front, the classic blue raspberry slushie left a mixed impression. While acceptable for what it was, there's room for improvement—perhaps less intense sweetness for a more balanced flavor profile. Customer service, a common denominator in fast-food experiences, seemed to adhere to the standard script. Communication skills, or the lack thereof, might be a widespread issue in Memphis fast-food establishments. The exterior of the restaurant was not impeccable, with a few items scattered on the ground, but not to an alarming extent. Despite these observations, I find myself inclined to give Checkers another chance. The potential for positive changes in both the restaurant ambiance and overall experience encourages a revisit. In conclusion, while the experience had its ups and downs, I would recommend giving Checkers a try, especially if it's just for the exceptional fries.