Firehouse Subs Stonewall Square

Incredibly slow for DoorDash orders. After waiting for the sandwich to be made for 15 minutes, I had to remind the staff that the order came with drinks, chips and dessert. More 5 minutes for them to collect the rest of the order. Unprofessional answers. You were from chickens and desserts and the explanation for several customers was?we?re from everything.? No excuse or secondary option given. Apparently, the place is wildly different in terms of the speed of orders and customer service. I'll never be back for me or Doordash orders.

It is 7:30 and they close at 9, all the chairs were placed, so there was no place to sit.

Food was excellent today! While we waited, the staff never stopped working, and they apologized for the waiting period. Our subs were fresh, hot and packed. Prices have risen, but still the richest, tasty subverts.

This was an unpleasant visit before I even stepped foot into the building. Tried placing an order via phone call, because they have done that before and, IF maybe I didn 't get the memo they don 't anymore I wouldn 't know, because they wouldn 't answer the phone, no voicemail available. THEN!! IT SAID IT WASN 'T IN SERVICE (the phone ANYMORE?! Walked in, placed order Club on Sub med, white plain (meat, cheese bacon . I brought the sub home and it was plain but missing bacon so although it was free anyway because of my birthday gift on app, that 's one of the main ingredients, otherwise it 's a hook ladder... anyways, Staff was friendly and fairly quick, but were busy talking about what they should play on tv instead of cleaning the pile of visible dirty dishes in the back.... won 't be back.

The Italian sub that I got was very good. My friend got the Firehouse Hero. Both were generous with the meats. Neither of us got the mustard on ours because why when there?s mayonnaise on them already. The potato chowder was yummy, tasted like bacon was in it. It seemed a bit pricey for subs and soup, $40. It took 15 minutes for them to be made.