Rack'em Pub And Billiards - Matthews

I have been coming to this spot for over a month, and was disrespected by the bartender after repeat business and paying him well for his service on multiple occasions. A group of 3 of us drove 40 minutes from York county SC to be denied service. None of us came in drunk nor disrespectful to any staff or patron. We walked to the bar to order a drink and a game of pool. We gave our ID 's, mine being the last to be inspected. Both of my friends were given the go ahead , but my ID is still vertical from being under 21 at the time of renewal, and doesn 't expire until the end of this decade. He took extra time to look at it he held a light to it and even scanned it (no issue with that, it 's his job). After scanning my ID, he handed it back to me and said that they will not accept it and I would need to bring a passport (I am of legal age and have not had an issue here before). Not willing to make an issue, I asked for a water to which he then told my friends they will also not be served as well. It 's a shame that we have paid this gentleman well on previous occasions, because he was in for another handsome gratuity.

I drove an hour in half to shoot in the pool tournament. I asked a question the tournament director got mad had me kicked out for no reason. I knew a good bit of shooters there and it's sad someone act that way. I won't be back that's uncalled for!!

Was recommended this place by a few of my friends. The first friend that recommended this place, passed away about a year ago. I wanted to visit in her honor. I walked in and asked for a drink menu. Actually, before I could even get to the door, customers began strolling up to me. I literally thought he was the ID checker that lingered by the door. I was wrong. Just an idiot that wanted to be in my way and keep me from entering the premises. The customers then followed me into the building until I sat down at the bar. Where I asked the bartender for a drink menu. He denied me, stating that they did not have drink menus. I shrugged this off, figuring that may be normal for some businesses. I requested a Moscow mule and I was denied again. The bartender stated they do not make mixed drinks. I promptly left and decided to cheers to my fallen friend within my own home. Absolutely ridiculous. After reviewing the comments, they clearly make mixed drinks and have no problem serving other guests. I am 26 and had my ID within clear view at the bar. It was 11pm and perfectly legal to serve drinks. I noted other guests with mixed drinks. I do not know why I was denied service. But I know I will not be returning to this billiards/bar.

However, we quickly felt unwelcome. A group of older white men at a nearby table stared at us as if we didn’t belong. This made us uncomfortable right away. They approached my wife after she briefly set her drink on the edge of the pool table while switching her purse to the other hand. One of the men even said, "Let me get you a better stick, sweetheart," and handed her another pool cue. At this point, the tension was palpable, and my entire party felt uneasy. It seemed like everyone was watching us, as if we were being loud or causing problems, when in reality, we had just been there for about 20 minutes. It's difficult to relax and enjoy your time in an atmosphere where there are rude and racist patrons, especially when it’s clear the establishment tolerates such behavior. We didn’t want to let their negativity ruin our evening, so we decided to leave and find a place where we felt appreciated. We will not be returning to this restaurant; the vibe is particularly uncomfortable, especially for Black individuals.

Fantastic pool, delicious burgers, amazing fries, and excellent beer! I couldn't have asked for a better experience.