Access Totalenergies - Massy

Hello. It seems necessary to provide more solid training to staff to avoid having to negotiate Euro per euro before filling in. Eventually, we had to get off the vending machine. I don’t know who to write it to.

The negative opinions are legit for a good and simple reason: The owner and his staff are disrespectful! I didn't want to go back but the other total stations were closed. I had already brought back the disuse of the devices. A few months ago vacuum cleaner 1 was not working. The employee on the spot told me the owner was there talking to him. The latter had nothing to do with it. Too busy using sandwiches. Don't look at me, but says to contact Total directly about it. Today, constraint I return to it and rebellious vacuum cleaner 1 does not work. What I hadn’t seen before paying 2 cycles. It was broken in half and I had not noticed that. I try to use it as well as hard, but it does not aspire. I will report the problem to the employee. I’m waiting for my turn, a client being in front of me. My turn arrives I tell the employee that the vacuum cleaner did not work by showing him the photo. She retorts me “I didn’t know” and will take care of the previous client who was saying in my back I want croissants. I let her finish! It serves the client the cash. And I'm not leaving her. I tell him his reaction is disrespectful. She says “yes and then you’re not going to teach me to do my job”. She stays on her haughty and disrespectful attitude. I tell her that I will call Total and she tells me without pressure “I don’t care about them. I call them with you!” How can Total leave this station to function with this staff and owner?????? Station to FUIR !!!!!!!!

Washing water with very dirty roll. I chose the program number 1 with Brossage Shampoing, but the machine did not use any drop of soap, just washing in just two minutes with dirty water! Here are the pictures of the car after drying in the open air. It's a total scam!

Worst and worse... only half of the functional pumps, shortage of fuel regularly (even out of "strikes" co. prohibitive prices in store... everything whips the campsite my good lady...

Always empty. It's halfway. TPE fails regularly. Broken wash. A disaster. Incomprehensible to leave her to abandon this passage