Mcdonald's - Maryland Heights

Food was horrible. I had the 2.50 deal. Spicy chicken sandwich was dry the fries were recooked.

We placed a mobile order and was informed we would have a 5-minute wait. After 25 minutes, I went inside to check on the order. The employee was just then headed outside to our car, so I took the two bags she was carrying. When we got home, we realized they didn't include the drink or the barbecue sauce that was part of our order. Also, the 20 chicken nuggets we got were cold and chewy. The operation seemed understaffed, which may explain this very poor experience.

Bad customer service from the foreign manager with purple/black in her hair and the foreign cash register lady dont see how hard it was to get someone above yall to help with a issue i was having if yall didnt know the answer so when i get to asking for names no one wanted to give me they names so i can tell a manger who is used to me coming every morning during breakfast time when i get off work to tell him who i talked to today they walked off on me again for the 2nd time still with out helping so once i started to take pictures of them then they finally wanna get the the store manager to come help with the problem......they act so lost like how the hell you dont know who you work with or the names of any other manager

Dirty. The soda fountain drip trays are not draining properly and one looks like it has wet mold in it. All of the fountains look crusty and unwashed. Garbage bags sitting by the entrance. Lids, straws and ketchup cups were not stocked. If I had seen all that when I went in, I would not have ordered. Then my cheeseburgers looked old and sad. The strawberry pie wasn 't much better. The fries were decent, for a change. Beepers and alarms were going off the entire time I was there, non-stop. There were four customers total inside, not busy in the slightest. Then the manager starts arguing with a customer about an order that was messed up. And now I just noticed the time sticker on the pie I brought home. It says Enjoy by 1:47pm I was there at 6pm. They are selling old food. I wish I had kept the receipt... This used to be a good McDonald 's. Not anymore, the last few visits have been awful. If I 'm sick in a few hours, I know who did it. Photo commentary: old pie, cheeseburger barely wrapped with one really old looking patty. Isn 't the cheese normally on top? I threw both items away.

This is the epitome of fast food: I never have to wait in line, and my food is always served hot.