Pizza Hut - Martinsburg

Everytime I order from this Pizza Hut it takes hours to get it whether I order or pick it up. Even when Ive gone to pick it up they get the order wrong or they've given my order toan Uber driver. Last night we ordered and it took about 2 hours and I called to ask whats going on, they said they only have 2 drivers and their 3rd one quit the day before. Maybe if they treated their people well they could keep employees and have enough delivery drivers to get the pizza to customers on time. The only … – show

Food was delicious!! Driver with long braids, beautiful hair, was awesome!! She was super nice and I appreciated that. Because when we called to ask if door dash delivered or pizza hut (we had door dash deliver once)… This lady sounded like she hated her job and didn't answer us very nicely. So I'm only giving 4 stars for the rest of the service we recieved.

I called and PATIENTLY waited for my call to be answered after I was rudely placed on hold I waited for AN HOUR AND A HALF I drove in and the “MANAGER” is outside smoking a cigarette while I am still on hold. They did not assist me and basically told me she couldn’t help me. I could only imagine how the employees are treated if they have such poor customer service. I will NOT be coming back here unless it’s to get her fired for not doing her job the way she should. What a great example to be for … – show

Changed my rating, twice I've received the wrong order.

Pizza made to order, hot and festive box..Watch out, Domino's; Pizza Hut outdid themselves this Christmas season!!