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フィードバックを提供するRomanos is my #1 restaurant ALL the food is tasty well worth the wait on weekend's. The eggs benny is by far the best, but all the dishes are above average. The owners servers even Jimmy(cook)are always very pleasant. This is a must try restaurant.
Great owner/manager food never disappoints. Breakfast, lunch or dinner and the new outside patio is great too and such a stroke of genius during covid. Thanks.
We came for breakfast, the eggs were not cooked (whites were raw! . We sent it back the servers were livid. They said they would just put it in the oven to cook it longer. Totally inappropriate! When we brought it up to the manager ramona herself, she claimed they don’t remake dishes, only reheat in the oven. That’s not a way to enjoy breakfast. Please go to a restaurant that values its costumers and serves food that is properly cooked . Most restaurants would remake eggs when not properly presented, not put the dish you already ate from in the oven to reheat.
We ordered through Uber Eats. Took a while and then only part of the order was delivered. The driver told me to contact the restaurant which I did. The restaurant blamed the driver and said the rest of food was still at the restaurant. After another long wait and no delivery I contacted the restaurant. We arranged to pick up the food which the manager told me would be cooked fresh. She was defensive blaming the error on the driver. I contacted Uber eats to complain that the driver did not deliver the full order and did not return with rest of order. Uber Eats refunded part of the money. When we picked up the food we received a huge surprise. The manager was very rude and told us not to return to her restaurant saying “don’t come back. We don’t need your business anyway”. She at first refused to give us the order and then gave us an old and cold order. We will certainly not return to her restaurant and we will of course let every know about the rude and unprofessional treatment. The tragedy of this is we used to really like this restaurant and the food and have recommended it to many people. This behaviour devoid of any concern for us as customers and the very poor quality of what was given to us is inexcusable.
We were soooo disappointed ! Took my family of 4) to have lunch today. Thought it would be nice to eat outside covered tent, but on the parking lot). Suffice to say we only waited 10 minutes. Ordered our brunch. We waited for over 30 minutes to get our food. The service was HORRIBLE. Wait staff didn't come to check at all to let us know that our food is shortly to arrive. I asked for a glass of water to take my medication, and they told me that I had to PAY FOR my water?? The food finally came despite the fact that there were 3 hosteses chatting amongst themselves the entire time . When we received our COLD food, as well as the COLD coffee that was served in a paper cup!!!!! and NO REFILS . NOT once did anyone come to ask us how the food was !!!! When it was time to pay , I told the server that they shorted the meal . THey only gave my 2 eggs instead of 3 as we had paid for 3 eggs $18.99) !!!! He STILL charged us for the FULL price !!! 4 coffees cost us $12 bucks!!! WITH NO REFILLS. The servers were a bunch of kids with NO RESPECT !!!! WE WILL NEVER COME BACK !!!! The food was horrible !!! People need to know this !!!!