Fresh To Order, East Cobb - Marietta

Overpriced, ceasor salad barley had dressing, and the kids discount wad removed.

First of all, I seldom leave reviews. Something has to be extraordinarily good (or horrendously bad) for me to do so. Last night, we had friends who were driving into town. Our original plan was to go out to dinner, but they were running late and pretty tired. I wasn't prepared to cook, so I decided to order out...but, where? Requests were 1) a burger; 2) chicken sandwich (on the spicy side); 3) cobb salad; 4) something a little more substantial (aka meat and potatoes). I'd ordered (primarily salads and salmon) from Fresh to Order quite a few times in the past, and I felt confident the food would be good. Other than the salad, they only had a few bites of everything else. They claimed they were just tired, despite texting me they were starved about an hour before arriving. After they went upstairs to the guest room, I decided to take a bite of each. The medium rare beef (ordered) was very well done. And it was so smothered with mushroom gravy, requested on the side, you could barely find it. The only thing juicy about the chicken sandwich were the soggy greens. I'm giving this order 2 stars only because the salad was good. BTW...I heard them rummaging though our fridge after they thought we were asleep. Very embarrassing.

Very impressive menu and quality of food. The dishes are thoughtfully crafted and the prices are very reasonable. Honestly the food at this place is better than most upscale restaurants I have tried in the area for a fraction of the price. The mushroom soup is incredible and the Mediterranean salad is the best I have found anywhere. If you are looking for a real meal with quality ingredients, this is the place to go. Service is great and the atmosphere is akin to a fast food restaurant.

I placed an order at the East Cobb location about 30 minutes before closing, and when I got it home, it was missing items. I immediately realized what was going on and called the store with only 5 minutes to spare. I was connected with the store, then kept on hold for 5 minutes, until 9:01, when the line was picked up then promptly hung up. I called the store again only to reach an automated system telling me that the store was closed. So I drove up to the store. I walked up to the door and gently knocked on the door to be met with eye contact before being ignored. I then banged on the door to which I received the reply that they were closed. I was frustrated at the lack of communication with me, this employee had no idea what I wanted. He just harped stored hours at me. Finally, he opened the door and wore a dumbfounded look on his face once he realized his mistake. My order was made whole, but not without standing outside arguing with some kid who didn 't want to listen to me. He dismissed my knock, he was rude to my banging, and he hung up the phone using the system as a way to avoid having to do his job. In addition, other to go orders were just dangling on the door, waiting for those who placed that order to pick it up. It is an improper way to do business. While arguing with the gentleman who wouldn 't listen to me to correct my order, there was another woman there who was trying to get her food off the hanging door and couldn 't because of how tangled up they were. What an improper way to do business. I have pictures to prove this. This gentleman was more concerned about leaving early than taking care of customers. It showed not only in his interaction with me, but also with the other woman who was struggling to be served. I mean, c 'mon. There 's a building full of people and someone has to struggle to be served cold food dangling in 40 degree weather? This is wholly unacceptable in addition to the way I was treated.

(They very fairly fixed my issue. So i am changing to 4 star)Normally I love this place. But on Monday, I ordered the ale chicken w grit cake. Surprisingly, both items were a little charred, harder with a little burnt flavor. It was a to go order, so I had to simply eat some of it. I was surprised both items passed by inspection.